Hospital Policies

Appointment Policy

To allow ample time for all patients and scheduled surgical procedures, we operate primarily by appointment. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

For your convenience drop off appointments are available. A drop off means you could bring your pet at the time that works best for you and leave him/her with us for a couple of hours. Usually we will ask you to drop off sometime in the morning so our doctor can examine the patient in between appointments or at the time purposely reserved for admitted patients. Once the doctor is done, we will give you a call to go over the diagnosis and to give you discharge instructions.

For the safety of all animals in our care, we require that all vaccinations be up to date. Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. This is one of the reasons we ask you to restrain your pet. We recommend that animals be placed on a leash or in pet carriers before entering the waiting room.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, cash and personal checks.

cards

We also offer low interest financing through CareCredit. Application can be processed on-line at www.carecredit.com/apply  or at the clinic.

Clinic Hours
Monday8:00am – 5:30pm
Tuesday8:00am – 5:30pm
Wednesday8:00am – 5:30pm
Thursday8:00am – 5:30pm
Friday8:00am – 5:30pm
SaturdayClosed
SundayClosed